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Privacy Policy

INTRODUCTION

Your privacy is important to us, so this document explains what data we collect from users, how we use it and for what purpose, among other things.

For your information, we will never ask for more information than we actually need for the services requested; we will never share it with third parties, except as required by law or with your prior consent; and we will never use your data for any other purpose not previously indicated.

As users, you should read this Privacy Policy carefully on a regular basis, and whenever you enter your personal data, as this document may undergo modifications as the provider may modify any type of information that may appear on the website in order to comply with the regulations or update the policy, and there is no obligation to give prior notice or inform users of these obligations, with publication on the provider's website being sufficient.

 

DATA CONTROLLER:

Identity: SANTA COFFEE, S.L. (also SANTA COFFEE or the Provider without distinction)

VAT NO: B67915090           

Postal address: C/ Tomás Heredia 5, Málaga, Spain (29001).

E-mail: info@santacoffee.es

 

SANTA COFFEE, S.L. as the party responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR) on the protection of natural persons with regard to the processing of personal data and the free movement of such data and other current legislation on the protection of personal data, and by Law 34/2002 of 11 July 2002 on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary technical and organisational security measures to guarantee and protect the confidentiality, integrity and availability of the data entered.

 

METHOD OF DATA COLLECTION and DATA WE COLLECT: The data we collect and how we collect it is as follows:
  1. via the contact form: name, email
    2. using the registration form: name, e-mail address
    3. via the newsletter subscription form: email
    4. via the ecommerce data collection form: name, address, email address, age, telephone number, bank details or credit/debit card information.

No specially protected categories of data are processed.

 

PURPOSE OF THE PROCESSING:

Your personal data will only be used for the following purposes, with your consent for each of the purposes in the corresponding section of the website:

  1. Contact form: to respond to queries and/or provide information requested by the User;
  2. Registration form: for the creation of a user account and access to the functionalities of the website;
  3. Newsletter subscription form: to send commercial advertising communications by email, SMS, social communities or any other electronic or physical means, in the event that the User has expressly consented to this;
  4. If you sign up for one of our trainings or purchase the product through our website https://santacoffee.es/ we will ask you to provide us with information about yourself, including your name, contact details and credit or debit card information.

Other purposes:

To carry out the commercial, administrative, tax and accounting formalities required by current legislation;

To know your opinion and improve the services provided by the website;

Realisation of the usability of the website, through cookies (mentioned in the cookies policy);

Social networks: the use of social networks is specified in the relevant section.

 

The photographs posted on the website are the property of SANTA COFFEE, S.L.

You may revoke your consent at any time by sending a letter with the subject "Unsubscribe" to the above-mentioned e-mail address.

In accordance with the LSSICE, SANTA COFFEE, S.L. does not engage in SPAM practices, and therefore does not send commercial e-mails that have not been previously requested or authorised by the user. Consequently, in all communications that you will receive from the provider, the user has the possibility of cancelling their express consent to receive our communications.

We will not process your personal data for any other purpose except as required by law or court order.

You will not be subject to decisions based on automated processing which produce effects on your data.

 

LEGITIMISATION OF THE PROCESSING

The legal basis for the processing of data is your consent given at the time of providing your data in the relevant form for the purposes for which the data is to be processed, at the time of ticking the checkbox.

 

Failure to provide the personal data requested or not accepting this privacy policy implies the impossibility of achieving the purposes described above.

 

In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of the administrative, fiscal, accounting and labour obligations that are necessary under current legislation will be the prior existence of the business relationship established between the parties.

 

The prospective or commercial offer of products and services is based on the consent that is requested from you, without the withdrawal of this consent in any case conditioning the execution of the subscription contract.

 

PERIOD OF DATA RETENTION:

Your data will be kept for the duration of your business relationship with us or for as long as you exercise your right to erasure, opposition or restriction of processing. However, we will retain your data for the periods of time legally provided for in the applicable provisions.

 

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS:

SANTA COFFEE, S.L. will only provide information to the security forces and bodies under court order or by obligation of a legal rule, without prejudice to being able to block or cancel your account if there may be indications of the commission of a crime by the user. The information provided will only be the information available to the provider at that time.

The information you provide through this website will be hosted on the servers of SANTA COFFEE, S.L., contracted to the company that provides the web hosting service. The processing of the entity's data is regulated by means of a data processor contract between the provider and this company.

Likewise, the provider uses certain tools to provide services necessary for the development of the activity, being able to store your data. These tools are the following:

Google Analytics: to perform an analysis and metrics of the use that users make of the website through cookies. The information generated and collected by these cookies about the use (including the IP address) will be directly transmitted to and stored by Google Inc., located in Delaware, 1600 Amphitheatre Parkway, Mount View (California), CA 94043 in the United States ("Google"), on its servers in the United States.

 

RIGHTS OF THE PERSONS CONCERNED:

As a user-interested party, you may request the exercise of the following rights before SANTA COFFEE, S.L. by sending a letter to the postal address at the top of the page or by sending an e-mail to info@santacoffee.esindicating as subject: "DATA PROTECTION: RIGHTS OF THE AFFECTED".

 

Rights:

Right of access: allows the data subject to know and obtain information about his or her personal data undergoing processing.

Right of rectification or erasure: to correct errors and amend data that proves to be inaccurate or incomplete.

Right of erasure: allows inappropriate or excessive data to be deleted.

Right of objection: the data subject's right not to have his or her personal data processed or to have the processing cease.

Limitation of processing: this entails the marking of the personal data retained, in order to limit future processing, for the exercise or defence of claims.

Data portability: provision of the data undergoing processing to the data subject, so that he or she can transmit it to another data controller without hindrance.

Right not to be subject to automated individual decisions (including profiling): the right not to be subject to a decision based on automated processing that produces effects or significantly affects

As a user, you have the right to withdraw your consent at any time. The withdrawal of consent will not affect the lawfulness of the processing carried out prior to the withdrawal of consent.

You also have the right to lodge a complaint with the supervisory authority if you believe that your data protection rights may have been infringed (aepd.es).

 

ADDITIONAL INFORMATION

SECURITY MEASURES:

The data you provide will be treated confidentially. The provider has adopted all the technical and organisational measures and all the necessary levels of protection to guarantee security in the processing of data and to avoid its alteration, loss, theft, unauthorised processing or access, in accordance with the state of technology and the nature of the data stored. Likewise, it is also guaranteed that the processing and recording in files, programmes, systems or equipment, premises and centres comply with the requirements and conditions of integrity and security established in the regulations in force.

LANGUAGE

The language applicable to this privacy policy is Spanish. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Spanish version shall prevail.

 

SOCIAL NETWORKS

We inform you that SANTA COFFEE, S.L. may have a presence on social networks. The processing of data carried out by people who become followers on social networks (and / or perform any link or action of connection through social networks) of the official pages of SANTA COFFEE, S.L. will be governed by this section, as well as by those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the user.

SANTA COFFEE, S.L. will process your data for the purposes of correctly administering your presence on the social network, informing you of the provider's activities, products or services, as well as for any other purpose that the regulations of the Social Networks allow.

The publication of content is prohibited:

- Are suspected of being unlawful under national, Community or international law or of engaging in activities that are suspected of being unlawful or of contravening the principles of good faith.

That violate the fundamental rights of people, lack of courtesy in the network, disturb or may generate negative opinions in our users or third parties and in general any content that SANTA COFFEE, S.L. considers inappropriate.

- And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

Likewise, SANTA COFFEE, S.L. reserves the right to remove, without prior notice, from the website or the corporate social network any content that is considered inappropriate.

In any case, if you send personal information through the social network, SANTA COFFEE, S.L. will be exempt from liability in relation to the security measures applicable to this platform and the user, if he/she wishes to know them, should consult the corresponding specific conditions of the network in question.

 

CHANGES TO THIS PRIVACY POLICY

SANTA COFFEE, S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence.

 

REVOCABILITY

The consent given, both for the processing and for the transfer of the data of the interested parties, may be revoked at any time by notifying SANTA COFFEE, S.L. in the terms established in this Policy for the exercise of rights. Under no circumstances will this revocation be retroactive.

 

LEGISLATION

In general, relations between SANTA COFFEE, S.L. and the Users of its telematic services, present on this website, are subject to Spanish legislation and jurisdiction to which the parties expressly submit themselves, and the Courts and Tribunals of the provider's address (if it is not considered a consumer for the purposes of the TRLGDCU) or of the user (if it is considered a consumer for the purposes of the TRLGDCU) are competent to resolve all conflicts arising from or related to its use.

 

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